Privacy Policy for BH DESIGNz LLC

Effective Date: June 8, 2026

Privacy Policy

BH DESIGNz LLC ("BH DESIGNz," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, services, products, hosting solutions, maintenance plans, and related offerings. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

• Name
• Business name
• Email address
• Phone number
• Mailing address
• Billing information
• Payment details (processed through third-party payment providers)
• Website URLs
• Project-related information
• Support requests and communications

Account Information

When creating an account or purchasing services, we may collect:

• Username
• Password (encrypted)
• Hosting account information
• Domain registration information
• Service preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referring website
• Session duration
• Clickstream data

Cookies and Tracking Technologies

We may use:

• Cookies
• Analytics tools
• Session tracking
• Marketing pixels
• Website performance monitoring tools

These technologies help improve website functionality and user experience.

2. How We Use Your Information

We use collected information to:

• Provide web design services
• Deliver hosting services
• Manage website maintenance plans
• Process transactions
• Communicate project updates
• Respond to support requests
• Send invoices and payment reminders
• Improve website performance
• Enhance customer experience
• Monitor website security
• Prevent fraud and unauthorized activity
• Comply with legal obligations

3. Website Hosting & Client Data

As part of our hosting and maintenance services, BH DESIGNz may have access to client website data, including:

• Website files
• Databases
• Email accounts
• Website backups
• User account information

We only access this information when necessary to:

• Provide support
• Perform maintenance
• Resolve technical issues
• Complete requested services
• Ensure platform security

Client data remains the property of the client.

4. Payment Processing

BH DESIGNz does not store complete credit card information on its servers.

Payments are processed through secure third-party payment providers. These providers maintain their own privacy and security policies.

We recommend reviewing the privacy policies of any payment processors used during checkout.

5. Cookies

Our website may use cookies to:

• Remember user preferences
• Improve functionality
• Analyze website traffic
• Enhance user experience
• Support login functionality

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Analytics

We may use analytics services to understand how visitors use our website.

Information collected may include:

• Pages viewed
• Time spent on pages
• Geographic location (general)
• Device type
• Traffic sources

Analytics data is generally aggregated and does not personally identify users.

7. Email Communications

We may send emails related to:

• Service updates
• Project communications
• Billing notices
• Support responses
• Maintenance notifications
• Security alerts
• Marketing communications

You may unsubscribe from marketing emails at any time. Service-related communications may continue while you maintain an active account.

8. Sharing Information

We do not sell, rent, or trade personal information.

We may share information with trusted third parties only when necessary to provide services, including:

• Hosting providers
• Domain registrars
• Payment processors
• Email service providers
• Security providers
• Legal authorities when required by law

All third-party partners are expected to maintain appropriate safeguards for personal information.

9. Data Retention

We retain personal information only as long as necessary to:

• Fulfill contractual obligations
• Provide services
• Meet legal requirements
• Resolve disputes
• Enforce agreements

Website backups may be retained for operational and disaster recovery purposes according to our internal backup policies.

10. Data Security

We implement commercially reasonable security measures including:

• SSL encryption
• Secure hosting environments
• Access controls
• Malware monitoring
• Firewall protection
• Backup systems

While we strive to protect your information, no method of transmission or storage can be guaranteed 100% secure.

11. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of information
• Restrict processing
• Object to certain uses
• Request a copy of your data

To exercise these rights, please contact us using the information below.

12. Children's Privacy

Our services are not directed toward individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of any third-party websites they visit.

14. California Privacy Rights

California residents may have additional rights under applicable privacy laws, including the right to request information regarding the collection, use, and disclosure of personal information.

BH DESIGNz does not sell personal information.

15. International Users

If you access our website from outside the United States, your information may be transferred to and processed within the United States where our systems and service providers are located.

16. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Updates will be posted on this page with a revised Effective Date. Continued use of our website and services after changes are posted constitutes acceptance of the revised policy.

17. Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

BH DESIGNz LLC
Website: BH DESIGNz Website
Support Portal: Client Support Portal